What are the Top Community Moderation Providers Worldwide 2026-2027?
Teams managing forums, groups and online communities. Compare verified providers worldwide, see typical 2026-2027 pricing and use our checklist to pick the right partner.
Worldwide view: Clutch-verified Community Moderation Providers ordered by verified client reviews, followed by established industry leaders. Choose a country to see companies for that market.
- 1
TDCX
Singapore, Singapore
- Min. project
- $100,000+
- Hourly rate
- Undisclosed
- Team size
- 10,000+
Main services: Customer Service Outsourcing, Sales Outsourcing, Content Moderation Services
- 2
Horatio
Location not published
- Min. project
- $5,000+
- Hourly rate
- < $25 / hr
- Team size
- 1,000 - 9,999
Main services: Customer Service Outsourcing, Back Office Outsourcing, Call Center Services
Established industry leaders worldwide
- 3
TaskUs
Headquarters: New Braunfels, Texas, USA
Why listed: Established Customer Support & Moderation firm operating internationally.
- 4
TELUS Digital
Headquarters: Vancouver, Canada
Why listed: Established Customer Support & Moderation firm operating internationally.
- 5
Teleperformance (TP)
Headquarters: Paris, France
Why listed: Established Customer Support & Moderation firm operating internationally.
- 6
Concentrix
Headquarters: Newark, California, USA
Why listed: Established Customer Support & Moderation firm operating internationally.
About Community Moderation providers
Teams managing forums, groups and online communities.
Customer support and moderation providers keep customers helped and online spaces safe. Good providers combine trained people, clear policies and the right tools.
Business services providers range from global outsourcing groups in the Philippines, India, South Africa and Latin America to local firms that must be licensed in the country where you operate.
How to choose the best Community Moderation Providers in 2026-2027
- Ask about community engagement as well as policing.
- Ask for sample policies and escalation paths.
- Check language coverage and hours.
- Ask about wellbeing support for moderators.
What does it cost?
Support and moderation teams typically cost $8-$25 per hour offshore and $25-$50 onshore, or per-ticket pricing.
Before you sign
Ask for a written proposal with scope, milestones, team members and exit terms, and speak to at least one current client of each shortlisted provider.
Related Customer Support & Moderation lists
Popular lists
Community Moderation Providers by country
Frequently asked questions
What are the top Community Moderation Providers in 2026-2027?
Our 2026-2027 shortlist of Community Moderation Providers includes verified providers such as TDCX, Horatio, TaskUs, TELUS Digital, Teleperformance (TP). Use the country selector to see only firms based in your country.
What do Community Moderation Providers do?
Teams managing forums, groups and online communities. Customer support and moderation providers keep customers helped and online spaces safe.
How much do Community Moderation services cost in 2026-2027?
Support and moderation teams typically cost $8-$25 per hour offshore and $25-$50 onshore, or per-ticket pricing. Prices vary by scope, seniority and location, so ask at least three providers for written proposals.
How do I choose the right Community Moderation Provider?
Ask about community engagement as well as policing. Ask for sample policies and escalation paths. Check language coverage and hours.
How were these Community Moderation Providers selected?
The worldwide view lists Clutch-verified specialists (registered businesses independently verified on Clutch with working websites, ordered by verified client reviews as of November 2026) and established industry leaders. When you choose a country, the main list shows only companies based in that country or with an office there: Clutch-verified firms with a local office, plus established local firms selected by the iCreativez research team. International firms are shown in a separate, labelled section. Inclusion is free and not paid for.
How this list is compiled
Worldwide view: Clutch-verified specialists (registered businesses independently verified on Clutch with a working website, ordered by their number of verified client reviews) followed by established industry leaders. Country view: the main list is strictly local. It shows only Clutch-verified firms with an office in the selected country and established firms based in that country that the iCreativez research team selected for their scale and track record. Large international firms and remote teams that serve the country appear in a separate, labelled section and are never counted as local. Where we have not yet verified enough local firms, the page says so instead of padding the list. Minimum project size, hourly rates and team size are as published by each company in November 2026. Inclusion is free and not paid for. Providers can request a review via our contact page.