What are the Top Claims Processing Companies in the United States 2026-2027?

Providers handling insurance and healthcare claims intake, adjudication support and follow-up. Compare verified providers in the United States, see typical 2026-2027 pricing and use our checklist to pick the right partner.

Category: BPOUpdated: November 2026Published by: iCreativez TechnologiesCountry-specific lists: 7 of 67

5 companies based in the United States

Companies based in the United States only: established outsourcing and customer experience firms based in the United States selected by the iCreativez research team. International providers are shown separately below and are not counted as local.

Companies based in the United States

  1. 1

    Concentrix

    Newark, California, United States

    Why listed: established firm with an office in the United States, selected by the iCreativez research team for its scale and track record.

    Visit websiteconcentrix.com✓ Based in United States
  2. 2

    Alorica

    Irvine, California, United States

    Why listed: established firm with an office in the United States, selected by the iCreativez research team for its scale and track record.

    Visit websitealorica.com✓ Based in United States
  3. 3

    TTEC

    Englewood, Colorado, United States

    Why listed: established firm with an office in the United States, selected by the iCreativez research team for its scale and track record.

    Visit websitettec.com✓ Based in United States
  4. 4

    TaskUs

    New Braunfels, Texas, United States

    Why listed: established firm with an office in the United States, selected by the iCreativez research team for its scale and track record.

    Visit websitetaskus.com✓ Based in United States
  5. 5

    Genpact

    New York, United States

    Why listed: established firm with an office in the United States, selected by the iCreativez research team for its scale and track record.

    Visit websitegenpact.com✓ Based in United States

International firms to consider for the United States

Headquartered outside the United States or working remotely, so not counted in the local list above. Some work with clients in the United States through regional offices, partners or remote teams; check coverage before you shortlist.

  1. 6

    Teleperformance (TP)

    Headquarters: Paris, France

    Why listed: Established BPO firm operating internationally.

    Visit websitetp.com★ Established industry leader
  2. 7

    Foundever

    Headquarters: Luxembourg

    Why listed: Established BPO firm operating internationally.

    Visit websitefoundever.com★ Established industry leader

About Claims Processing providers

Providers handling insurance and healthcare claims intake, adjudication support and follow-up.

Business process outsourcing companies take over back-office and front-office processes so your team can focus on core work. Process documentation, quality control and data security decide success.

In the United States, Claims Processing Companies are concentrated around New York, San Francisco, Los Angeles, Austin, Chicago and Miami. Local rates sit at the upper end of the global ranges, so many buyers in the United States pair a local lead with nearshore or offshore delivery to manage cost. For regulated services, always confirm the provider is licensed to operate in the United States.

How to choose the best Claims Processing Companies in 2026-2027

  • Ask about accuracy audits and processing times.
  • Ask for quality scores and how they're audited.
  • Check data security certifications such as ISO 27001 or SOC 2.
  • Start with a pilot before moving full volumes.

What does it cost?

Offshore BPO typically costs $8-$20 per hour per agent, nearshore $15-$30 and onshore $30-$60+, depending on complexity.

Before you sign

Ask for a written proposal with scope, milestones, team members and exit terms, and speak to at least one current client of each shortlisted provider.

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Frequently asked questions

What are the top Claims Processing Companies in 2026-2027?

Our 2026-2027 shortlist of Claims Processing Companies includes verified providers such as SupportYourApp, Top Virtual Assistant, Appointment Setter Online, Teleperformance (TP), Concentrix. Use the country selector to see only firms based in your country.

What do Claims Processing Companies do?

Providers handling insurance and healthcare claims intake, adjudication support and follow-up. Business process outsourcing companies take over back-office and front-office processes so your team can focus on core work.

How much do Claims Processing services cost in 2026-2027?

Offshore BPO typically costs $8-$20 per hour per agent, nearshore $15-$30 and onshore $30-$60+, depending on complexity. Prices vary by scope, seniority and location, so ask at least three providers for written proposals.

How do I choose the right Claims Processing Company?

Ask about accuracy audits and processing times. Ask for quality scores and how they're audited. Check data security certifications such as ISO 27001 or SOC 2.

How were these Claims Processing Companies selected?

The worldwide view lists Clutch-verified specialists (registered businesses independently verified on Clutch with working websites, ordered by verified client reviews as of November 2026) and established industry leaders. When you choose a country, the main list shows only companies based in that country or with an office there: Clutch-verified firms with a local office, plus established local firms selected by the iCreativez research team. International firms are shown in a separate, labelled section. Inclusion is free and not paid for.

How this list is compiled

Worldwide view: Clutch-verified specialists (registered businesses independently verified on Clutch with a working website, ordered by their number of verified client reviews) followed by established industry leaders. Country view: the main list is strictly local. It shows only Clutch-verified firms with an office in the selected country and established firms based in that country that the iCreativez research team selected for their scale and track record. Large international firms and remote teams that serve the country appear in a separate, labelled section and are never counted as local. Where we have not yet verified enough local firms, the page says so instead of padding the list. Minimum project size, hourly rates and team size are as published by each company in November 2026. Inclusion is free and not paid for. Providers can request a review via our contact page.