What are the Top Call Center Companies in Singapore 2026-2027?
Companies providing inbound and outbound phone, chat and email contact center services. Compare verified providers in Singapore, see typical 2026-2027 pricing and use our checklist to pick the right partner.
Local list for Singapore coming soon
We only list Call Center Companies as local after confirming they are based in, or have an office in, Singapore. We have not verified enough local firms yet, so no company below is presented as based in Singapore. Offer Call Centers services from Singapore? Request a review for inclusion.
International firms to consider for Singapore
Headquartered outside Singapore. Large firms that work across borders; check whether they cover Singapore through a regional office or partner.
- 1
Teleperformance (TP)
Headquarters: Paris, France
Why listed: Established Call Centers firm operating internationally.
- 2
Concentrix
Headquarters: Newark, California, USA
Why listed: Established Call Centers firm operating internationally.
- 3
Foundever
Headquarters: Luxembourg
Why listed: Established Call Centers firm operating internationally.
- 4
Alorica
Headquarters: Irvine, California, USA
Why listed: Established Call Centers firm operating internationally.
- 5
TTEC
Headquarters: Englewood, Colorado, USA
Why listed: Established Call Centers firm operating internationally.
Top verified Call Center Companies worldwide
Clutch-verified specialists based outside Singapore; we have not confirmed a local office. Many work with international clients remotely.
- 6
Social Bloom
Olympia, WA
- Min. project
- $5,000+
- Hourly rate
- $50 - $99 / hr
- Team size
- 50 - 249
Main services: Sales Outsourcing, Email Marketing, Call Center Services
- 7
SupportYourApp
Wilmington, DE
- Min. project
- $1,000+
- Hourly rate
- < $25 / hr
- Team size
- 1,000 - 9,999
Main services: Call Center Services, Customer Service Outsourcing, AI Agents
- 8
MyOutDesk
Sacramento, CA
- Min. project
- Undisclosed
- Hourly rate
- Undisclosed
- Team size
- 1,000 - 9,999
Main services: Back Office Outsourcing, Customer Service Outsourcing, Sales Outsourcing
- 9
Appointment Setter Online
New York, NY
- Min. project
- $1,000+
- Hourly rate
- Undisclosed
- Team size
- 1,000 - 9,999
Main services: Sales Outsourcing, Back Office Outsourcing, Call Center Services
- 10
Abstrakt
St. Louis, MO
- Min. project
- $1,000+
- Hourly rate
- $100 - $149 / hr
- Team size
- 250 - 999
Main services: Sales Outsourcing, Content Marketing, Web Design
About Call Centers providers
Companies providing inbound and outbound phone, chat and email contact center services.
Call center companies handle inbound and outbound customer conversations by phone, chat and email. Agent quality, training and reporting matter more than raw headcount.
In Singapore, Call Center Companies are concentrated around Singapore. Local rates sit at the upper end of the global ranges, so many buyers in Singapore pair a local lead with nearshore or offshore delivery to manage cost. For regulated services, always confirm the provider is licensed to operate in Singapore.
How to choose the best Call Center Companies in 2026-2027
- Ask for customer satisfaction scores from current clients.
- Listen to call recordings or mystery-shop them.
- Ask about agent training, attrition and QA scoring.
- Check reporting on handle time, resolution and satisfaction.
What does it cost?
Outsourced call centers commonly charge $8-$15 per agent hour offshore, $25-$65 onshore, or per-minute and per-call pricing for answering services.
Before you sign
Ask for a written proposal with scope, milestones, team members and exit terms, and speak to at least one current client of each shortlisted provider.
Related Call Centers lists
Popular lists
Call Center Companies by country
Frequently asked questions
What are the top Call Center Companies in 2026-2027?
Our 2026-2027 shortlist of Call Center Companies includes verified providers such as Social Bloom, SupportYourApp, MyOutDesk, Teleperformance (TP), Concentrix. Use the country selector to see only firms based in your country.
What do Call Center Companies do?
Companies providing inbound and outbound phone, chat and email contact center services. Call center companies handle inbound and outbound customer conversations by phone, chat and email.
How much do Call Centers services cost in 2026-2027?
Outsourced call centers commonly charge $8-$15 per agent hour offshore, $25-$65 onshore, or per-minute and per-call pricing for answering services. Prices vary by scope, seniority and location, so ask at least three providers for written proposals.
How do I choose the right Call Center Company?
Ask for customer satisfaction scores from current clients. Listen to call recordings or mystery-shop them. Ask about agent training, attrition and QA scoring.
How were these Call Center Companies selected?
The worldwide view lists Clutch-verified specialists (registered businesses independently verified on Clutch with working websites, ordered by verified client reviews as of November 2026) and established industry leaders. When you choose a country, the main list shows only companies based in that country or with an office there: Clutch-verified firms with a local office, plus established local firms selected by the iCreativez research team. International firms are shown in a separate, labelled section. Inclusion is free and not paid for.
How this list is compiled
Worldwide view: Clutch-verified specialists (registered businesses independently verified on Clutch with a working website, ordered by their number of verified client reviews) followed by established industry leaders. Country view: the main list is strictly local. It shows only Clutch-verified firms with an office in the selected country and established firms based in that country that the iCreativez research team selected for their scale and track record. Large international firms and remote teams that serve the country appear in a separate, labelled section and are never counted as local. Where we have not yet verified enough local firms, the page says so instead of padding the list. Minimum project size, hourly rates and team size are as published by each company in November 2026. Inclusion is free and not paid for. Providers can request a review via our contact page.